Job receives a Console Operator Message of U11-011 with a value of CRQRC=0010.

Products

• CA-11
• Datacom
• DATACOM - AD
• CIS
• COMMON SERVICES FOR Z/OS
• 90S SERVICES
• DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS
• COMMON PRODUCT SERVICES COMPONENT
• Common Services
• CA ECOMETER SERVER COMPONENT FOC
• Easytrieve Report Generator for Common Services
• INFOCAI MAINTENANCE
• IPC
• UNICENTER JCLCHECK COMMON COMPONENT
• Mainframe VM Product Manager
• CHORUS SOFTWARE MANAGER
• CA ON DEMAND PORTAL
• CA Service Desk Manager - Unified Self Service
• PAM CLIENT FOR LINUX ON MAINFRAME
• MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME
• GRAPHICAL MANAGEMENT INTERFACE
• WEB ADMINISTRATOR FOR TOP SECRET
• Xpertware
• Scheduler Job Management

Issue/Introduction

Description:

The U11-011 message with CRQRC=0010 means that the CMT record is in lock status and the job in CA 11 Workload Automation Restart and Tracking is locked.
It can occur after rerunning a job one or more times.
If it is not running anywhere then issue the ABTERM command to clear the lock.

Solution:

Issue the ABTERM command to clear the lock.
The command format is as follows:

comchar ABTERM JOBNAME=jobname,CMT
where 'comchar' is the communication character as defined in the CA 11 configuration deck and 'jobname' is the name of job receiving the message.
'CMT' can also be coded as 'ALL'.

An example of the Console Operator Message:

U11-011 U11PDS REQUEST SERVICE ERRORREQ:08 SVCRET:00 SVCREAS:00 CRQECB:40000000 CRQRC:0010

The following CA 11 utility can be used to get a list of possibly locked jobs:

//STEP1    EXEC PGM=CA11UNLK
//STEPLIB  DD DISP=SHR,DSN=ca11.CAILIB
//         DD DISP=SHR,DSN=datacom.CAILIB
//         DD DISP=SHR,DSN=datacom.CUSLIB
//RMSRPT   DD SYSOUT=*
//RMSOPTNS DD *
REPORT78,LOGO=NO
//SYSIN    DD *
LIST ALL
/*
//

Jobs that are currently active on the system should show up in the list because they have a valid lock and SHOULD NOT BE UNLOCKED.
Please be absolutely certain that the job you are trying to unlock is not running on any system that is using the CA Datacom database.

Environment

Release:
Component: 11