Right-click menu options missing in Portal Explorer using non-English browser.

Products

• CA Unicenter NSM

Issue/Introduction

Description:

In Portal Explorer, when you right-click on an Object (for example, a BPV Object) it should show four options, such as Expand all, Reload, Acknowledge, and Post/Unpost. These options do not appear when Browser (Internet Explorer, Mozilla, etc.) Language is set to a non-English language. However, these options will appear if Browser Language is set to English.

Solution:

As shown in the first screenshot, when you right-click a BPV, it shows a default browser menu and not does not display Portal menu options. The reason this happens is that the "menu_XX.xml" (XX -> Language Code, Example: IT (ITALIAN)) file is missing in "X:\Program Files\CA\SC\Unicenter Management Portal\webpages\tndportal\lang" folder. This folder contains the "menu_en.xml" only for the English version. Currently there is only an English version of "menu_en.xml" file, so you must modify it to fit your non-English needs.

To create a non-English menu file

1. Copy the file menu_en.xml and rename it to menu_XX.xml in the same folder, with XX representing your language abbreviation.
   
   For example:
   

   menu_it.xml    => Italianmenu_fr.xml    => French

2. Open the file to translate the label values to your local language.
   
   
3. Verify the fix: Reopen Portal and right-click on a BPV object.
   It will display the expected options as shown in the second screenshot.
   
   

   <Please see attached file for image>

   
   
   

   <Please see attached file for image>

   

Environment

Release:
Component: UNILWP