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Udm_manager queue backing up on UIM 8.5

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Article ID: 5324

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction

Udm_manager queue was backing up and no longer draining. The udm_manager probe has no errors.

Cause

This was due to an improperly removed Trellis service. Trellis was failing to load properly causing issues with udm_manager.

 

Environment

Release: CNMSPP99000-8.5-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component:

Resolution

Please follow article TEC1486602 to properly remove Trellis services.