Udm_manager queue backing up on UIM 8.5
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Article ID: 5324
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Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
Udm_manager queue was backing up and no longer draining. The udm_manager probe has no errors.
Environment
Release: CNMSPP99000-8.5-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component:
Cause
This was due to an improperly removed Trellis service. Trellis was failing to load properly causing issues with udm_manager.
Resolution
Please follow article TEC1486602 to properly remove Trellis services.
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