IIS is not selectable on web server portion of configuration of Service Desk.

Products

• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• CA Service Desk Manager
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

To install the IIS 6.0 Management Compatibility Components and CGI by using the Windows Server 2008 Server Manager:

• Click Start; click Administrative Tools and then Server Manager.
  
  
• In the left navigation pane, expand Roles, and then right-click Web Server (IIS) and select Add Role Services.
  
  
• On the Select Role Services pane, scroll down to IIS 6 Management Compatibility. Scroll to Application development and select CGI
  
  
• Select the check boxes for IIS 6 Metabase Compatibility and IIS 6 Management Console.
  
  
• Click Next from the Select Role Services pane, and then click Install at the Confirm Installations Selections pane.
  
  
• Click Close to leave the Add Role Services wizard.

Environment

Release:
Component: ARGIS