IIS is not selectable on web server portion of configuration of Service Desk.

book

Article ID: 53233

calendar_today

Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

To install the IIS 6.0 Management Compatibility Components and CGI by using the Windows Server 2008 Server Manager:

  • Click Start; click Administrative Tools and then Server Manager.

  • In the left navigation pane, expand Roles, and then right-click Web Server (IIS) and select Add Role Services.

  • On the Select Role Services pane, scroll down to IIS 6 Management Compatibility. Scroll to Application development and select CGI

  • Select the check boxes for IIS 6 Metabase Compatibility and IIS 6 Management Console.

  • Click Next from the Select Role Services pane, and then click Install at the Confirm Installations Selections pane.

  • Click Close to leave the Add Role Services wizard.

Environment

Release:
Component: ARGIS