Registration failed: Unknown error 127 when running nete-wa-config.sh

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Article ID: 53205

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign-On

Issue/Introduction

When trying to register a webagent with nete-wa-config.sh the message "Registration failed: Unknown error 127" is returned.

When trying to use smreghost to register a webagent "error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory" is returned.

Cause

This problem often occurs when compat-libstdc++ is incompatible with the architecture of the hosting serve; for example, when a 32bit version of compat-libstdc++ is installed on a 64 bit server.

Environment

Release:
Component: SMAPC

Resolution

This problem is corrected by obtaining and installing the correct compat-libstdc++ RPM for your server.