Entering individual serial numbers for assets that have a quantity greater than one.

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Article ID: 53190

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Description:

How do we add serial numbers for individual assets that originally had an asset quantity greater than one?

Solution:

The Subgroup button on the asset screen will launch the Subgroup wizard.
The wizard will guide you through the steps to associate individual serial numbers with the individual assets that are being created by the wizard.

Environment

Release: UAPMAC990JPP-12.9-Asset Portfolio Management-Asset Configuration
Component: