The NFA Data Source fails with the error "DS_PRODUCT_ID_CHANGED error for the NFA data source" which can be seen in the DMService logs.
Data source fails to sync and receives this error: "DS_PRODUCT_ID_CHANGED error for the NFA data source"
All DX NetOps Performance Management releases
All DX NetOps Network Flow Analysis releases
On NFA:
1. Use this URL on the NFA Console server to get the product id: http://localhost/reporterdatasource/productsyncws.asmx
2. Click on the 'ProductID' link.
3. Click on the 'Invoke' button on the next page.
This will open a new window with the product ID as a string. Take note of this new product ID:
< string xmlns =" http://netqos.com/ProductSyncWS " > productID </ string >
On Portal:
1. Open a shell to the Portal host
2. mysql netqosportal -unetqos -pPASSWORD (enter your custom pasword)
3. select * from data_sources2\G;
- confirm the "SourceType" of the NFA data source
4. update data_sources2 set SourceGUID='NFA productID ' where SourceType=<SourceType>;
- EX: update data_sources2 set SourceGUID='1234567890' where SourceType=2;