Resource Time Review by Manager report actuals show in the wrong day

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Article ID: 5312

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

When running the Resource Time Review by Manager report using Advanced Reporting, actuals display for the wrong day if Time Reporting Periods in the report output have different intervals. (example, one time reporting period runs from Wednesday through Saturday and the next time Time Reporting Period runs from Sunday through Saturday)

Prerequisite: 

Go to Administration->Time Reporting periods and set time periods to start in different intervals:  
  •   6/1/16 – 6/4/16
  •   6/5/16 – 6/11/16

Steps to Reproduce:

  1. Create a new project
  2. Add one team member to the project on the team tab
  3. Ensure the project, resource, team member, and task are all open for time entry, and track mode of the project and resource is PPM
  4. Create a task with Start Date 6/1/16 and Finish Date 6/30/16 and assign the resource added in Step 3 to the task
  5. Go to Home->Timesheets and filter for all open timesheets for the resource assigned the task in step 5. For both the time periods of 6/1/16 – 6/4/16 and 6/5/16 – 6/11/16 in different intervals to compare the differences
    • Click the Timesheet icon next to the 6/1/16 – 6/4/16 Timesheet
    • Click Add Task, select the task created above and click Add to add the task to the Timesheet
    • Enter 4 hours for 6/1, 8 hours for 6/3
    • Submit the timesheet for approval than Approve it
    • Click the timesheet icon next to the 6/5/16 – 6/11/16 Timesheet
    • Click ‘Add Task’ and select the task created in step 5. For 6/6, enter  6 hours, and for 6/9/16, enter 9 hours
    • Submit the timesheet for approval, then approve it
  6. Wait 5 minutes, then run the Post Timesheets job. (Once the job completes, check to make sure actuals are displayed at the task level)
  7. Run the Load Data Warehouse job in incremental mode
  8. In Clarity go to Home->Advanced Reporting and search for the ‘Resource Time Review by Manager' report
  9. Under Options:
    • Select the 'Populate Resource' check box and select the resource that time was submitted for above.
    • Under Time Period, select the following:
      • 6/1/2016 – 6/4/2016
      • 6/5/2016- 6/11/2016
    • For 'Timesheet Status make sure Posted is selected
    • Click 'Apply' to generate the report data

Expected Results: Hours displayed in the report match what was submitted on the timesheet (For the 6/4/16 row: 4 hours show for Wednesday, and 8 hours show for Fri. For the 6/11/16 row: 6 hours show for Mon and 9 hours show for Thurs)

Actual Results: Hours displayed for the 6/4/16 are in the wrong days. 4 hours show on Sun instead of Wednesday and 8 hours show for Tue instead of Fri
Note: If you run the report for just one reporting periods (IE 6/1/16 – 6/4/16) the data shows under the right days. It’s only when the report is run with multiple time periods the issue happens

Cause

This is caused by DE32126.

Environment

This applies to Clarity 15.1 and 15.2.

Resolution

This issue is fixed in Clarity 15.1 patch 7 and 15.3.