How to allocate more memory to the Tomcat application.

Products

• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• CA Service Desk Manager
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Description:

Tomcat comes installed by default with a memory allocation of 512M, users may want to increase this memory due to high load.

Solution:

Search for the $NX_ROOT/NX.env variable:
@NX_JAVA_OPTIONS=-Djava.net.preferIPv4Stack=false -Xms64M -Xmx512M

Change the -Xmx setting, and save the NX.env; fe. to allocate 1024M set:
@NX_JAVA_OPTIONS=-Djava.net.preferIPv4Stack=false -Xms64M -Xmx1024M

You will have to restart servicedesk to activate the new setting.

Environment

Release:
Component: ARGIS