Clarity: When I try to link a portlet to the Resource Requisitions page I receive a 501 error, why?
search cancel

Clarity: When I try to link a portlet to the Resource Requisitions page I receive a 501 error, why?

book

Article ID: 53005

calendar_today

Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Description:

When I try to link a portlet to the Resource Requisitions page I receive a 501 error, why?

The log file says the objectid is null but the url is passing a object id as you can see below:
http://claritytestb/niku/app?action=resource.reqProperties&odf_pk=5026408&objectId=5033023&odf_view=reqProperties&objectType=SRM_PROJECTS

Steps to Reproduce:

  1. Create a new Query using the attached NSQL (SAMPLE_NSQL.TXT).

  2. Link this query and choose 'Link to the Requisition Property Page'.

  3. Choose internal_proj_id as the Object Internal ID.

  4. Choose requisition_id as the Requisition Object ID.

  5. Submit.

  6. Create a grid portlet using the above query.

  7. In the Layout section, add the following

    + requisition_id
    + requisition_name
    + internal_proj_id
    + project_name

  8. Save then go to the Fields section.

  9. Click on the property icon for requisition_name link this column to the Requisition Property page.

  10. Submit > Save and Exit.

  11. On the application side go to Overview > General tab.

  12. Personalize and add the portlet you created in Step #6.

  13. Exit button.

  14. In the portlet you added, click on requisition_name to open.

Expected: User is navigated to 'resource.requisitionProperties' page of selected project and requisition.
Actual: Error 501 - Not Implemented. The server does not support the requested feature. Contact your system administrator.

Solution:

The cause is due to the term 'resource.reqProperties' being used when forming the URL instead of the correct 'resource.requisitionProperties'.

WORKAROUND:
None

STATUS/RESOLUTION:
Resolved in Clarity 12.0.6

Keywords : CLARITYKB, CLRT-21988, clarity8open, clarity12resolved, clarity1206resolved.

Environment

Release: ESPCLA99000-12.1-Clarity-Extended Support Plus
Component: