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Could not start the Ingres Intelligent Database [EI] service on Local Computer. Error 183: Cannot create a file when that file already exists.
Article ID: 52993
CA Workload Automation AE - Business Agents (AutoSys)
CA Workload Automation AE - Scheduler (AutoSys)
Workload Automation Agent
Unable to start Ingres and the following error is received: Error 183: Cannot create a file when that file already exists.
WCC cannot be used due to this error.
- Rename the following file:
- Rename the existing C:\Program Files\CA\SC\Ingres[EI]\ingres\files\symbol.bak file to symbol.tbl
- Kill process 'iigcn.exe' if it is still running
- Start the Ingres Intelligent Database [EI] service
- A reboot may be required to ensure changes take full effect