Unable to shutdown the AutoSys Event Processor (EP) because EP is in inconsistent state.

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Article ID: 52988

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction

Description:

When trying to stop the instance the following error is received:

Based on the config file - you are running DUAL SERVER mode.

However the Database says that it is in SINGLE SERVER mode. Could NOT Initialize.

Solution:

The value of the DB row in the alamode table is not correct. If you are currently running in dual server mode the value should be 2. If running in single server mode the value should be 1. The following procedure can be used to change the DB row in the alamode table to the correct value.

  • Log into the database server as the autosys user

  • Run the following xql command:
    update alamode set int_val = 2 where type = 'DB'  commit work

The value should be set correctly and the error should not occur

Environment

Release:
Component: ATSYS