Unable to register Policy Server connection due to error "No registration on file" in SiteMinder R12 WAM UI.

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Article ID: 52963

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

Description:

I have installed SiteMinder R12 WAM UI, but I have the following error when I try to register the Policy Server connection:

<Please see attached file for image>

Figure 1

Solution:

In order to register the Policy Server with the WAM UI two operations must be done:

  1. Register the wam ui client using the XPSRegClient command:

    Xpsregclient <client_name> -adminui -su

    For instance:

    xpsregclient wamuicli -adminui -su

  2. Register the Policy Server using the WAM UI.

    The above error is in the second step and it could be for 2 reasons:

    1. Customer did not register the wam ui client using the XPSRegClient command.

    2. The registration file is not longer present. When you run the XPSRegClient command a file is created

      For instance:
      <- Begin C:\etrust\siteminder\bin>xpsregclient wamuicli -adminui -su[XPSRegClient - XPS Version 12.00.0102.414]Log output: XPSRegClient.2009-03-17_195744.logPass phrase:Confirm pass phrase:Initializing system, please wait...Validating client name, please wait...Preparing registration information, please wait...Processing complete. Thank you for waiting. C:\etrust\siteminder\bin>dir wamuicli.XPSReg Volume in drive C has no label. Volume Serial Number is 9273-AD66  Directory of C:\etrust\siteminder\bin 03/17/2009  08:02 PM               544 wamuicli.XPSReg               1 File(s)            544 bytes               0 Dir(s)  20,746,825,728 bytes free -> End

This file is good for 4 hours by default, after that period of time the policy server will delete the file.

If you try to execute the second step and the file is not present then you will get the above error.

Environment

Release:
Component: SMPLC

Attachments

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