Javelin not installed error when executing flows from TDM Portal

Products

• CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

When executing Javelin workflows from the TDM portal, we are receiving the following error message: 

Javelin not installed (not found in C:/Program Files(x86)/Grid-Tools/JavelinExecutor.exe )

We have Javelin installed on the E drive instead of the C drive.

Environment

CA Test Data Manager (TDM)- TDM Web Portal and Javelin

Cause

This error message is occurring because the TDM Portal is looking in the application.properties file (C:\Program Files\CA\CA Test Data Manager Portal\conf\application.properties) to check the installation location of Javelin. By default, it is looking for javelin.install.folder=C:/Program Files(x86)/Grid-Tools/JavelinExecutor.exe. 

Resolution

If your Javelin instance is installed in a different location, you can change the file path TDM Web Portal checks for to resolve this error message.

1. Go to C:\Program Files\CA\CA Test Data Manager Portal\conf. This is the default location, however, your Portal could be installed in a different directory or on a different drive.
2. Open the application.properties file.
3. Search for 'javelin.install.folder'.
   • It probably says javelin.install.folder=C:/Program Files (x86)/Grid-Tools/Javelin
4. Please change to javelin.install.folder= E:/Program Files (x86)/Grid-Tools/Javelin (or whatever file path you have Javelin installed in).
5. Save the file.
6. Restart the TDM Portal Service.
7. Try to execute the Javelin flow from the Portal again.

Additional Information

If you experience any further issues, please open a support case by going to https://support.broadcom.com.  

We also recommend looking at our Javelin troubleshooting page here: https://techdocs.broadcom.com/us/en/ca-enterprise-software/devops/test-data-management/4-10/javelin/javelin-troubleshooting.html.