Description
Error "Port Number out of Range" When trying to install the Visualizer. Below errors appears in the CA_CMDB_Visualizer_InstallLog.log file: Error while logging into web servicesjava.net.ConnectException: Connection refused: connect Status: ERROR Additional Notes: ERROR - Exception in 'performLogin'.Error while logging into web services-sid returnednull Status: ERROR Additional Notes: ERROR - Unable to contact CA CMDB services. Custom Action: com.ca.cmdbvisualizer.installer.customcode.WebserviceDbAccess Status: SUCCESSFULCMDB Details: Status: SUCCESSFULPort Number out of range: Status: ERROR Additional Notes: ERROR - Invalid Port Number::80
Custom Action: com.ca.cmdbvisualizer.installer.customcode.WebserviceDbAccess
Solution
This error occurs if the CMDB tomcat is configured on port 80. We cannot configure tomcat to use any port below 1025. This behavior should be expected and is by design.
Configure the tomcat port which is above 1025 and then the Visualizer gets installed successfully.