How do I Update Modified Credentials in Web Reporter Control Panel GUI? The Add As Method is returning an Internal Operation Error.

Products

• STORAGE RESOURCE MANAGEMENT SUITE

Issue/Introduction

Whenever Control Panel fails to validate credentials, the Add AS method returns an Internal operation error.

Environment

Release: BRMAPS20100-11.7-Storage Resource Manager-Application Server
Component:

Resolution

To avoid this error, you can perform the following tasks:

• Update the domain credentials in the Windows Client
  
  
• Update the domain credentials in the Web Reporter Control Panel
  
  
• Check the access permissions to BSRM shared folder