How do I Update Modified Credentials in Web Reporter Control Panel GUI? The Add As Method is returning an Internal Operation Error.
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How do I Update Modified Credentials in Web Reporter Control Panel GUI? The Add As Method is returning an Internal Operation Error.

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Article ID: 52832

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Updated On:

Products

STORAGE RESOURCE MANAGEMENT SUITE

Issue/Introduction

Whenever Control Panel fails to validate credentials, the Add AS method returns an Internal operation error.

Environment

Release: BRMAPS20100-11.7-Storage Resource Manager-Application Server
Component:

Resolution

To avoid this error, you can perform the following tasks:

  • Update the domain credentials in the Windows Client

  • Update the domain credentials in the Web Reporter Control Panel

  • Check the access permissions to BSRM shared folder