ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Data Protection 14.5 - email body with Far-Eastern cahracters may appear deformed in the iConsole
Article ID: 5283
CA Security Command CenterCA Data Protection (DataMinder)CA User Activity Reporting
Email events with the the body content in the Korean or other Far-Eastern languages encoded with ISO standard instead of the UTF-8 encoding appear garbled in the iConsole search results windows.
The process used to determine the ISO code page for mail bodies required enhancing for Far-Eastern characters especially Korean.
Data Protection (DataMinder) 14.5
FIX:RO94124 has been released to address. After applying this fix, the iConsole search results showing email events with body content encoded with ISO standards for far-east languages are rendered correctly.