HCPVER575I I/O error add=4116, userid= VMTAPE VMTTIN499A Dev 4116 UNSUPPORTED FORMAT.

Products

• VM:Backup for z/VM
• VM:Backup High-Speed Disaster Recovery Option (HiDRO)
• Mainframe VM Product Manager
• VM:Manager Suite for Linux on Mainframe
• VM:Manager Suite for z/VM
• VM SUITE
• VM:Tape for z/VM

Issue/Introduction

Description

Using HiDRO with new tapes. When the tape is mounted, we receive this message followed by other errors.

  08:23:51 TAPE 4116 ATTACHED TO VMTAPE 0310 BY VMTAPE  VMTIBM581I Volume 

 'VM0003' being mounted by RMS on 4116, RING IN, for HIDRO 03  50.            
  08:23:52 TAPE 4116 DETACHED VMTAPE 0310 BY RMSMASTR, TAPE VOLUME(S) NOT UNLOADED
  08:23:52 TAPE 4116 ATTACHED TO RMSMASTR 4116 BY RMSMASTR                     
  08:24:16 TAPE 4116 DETACHED RMSMASTR 4116 BY RMSMASTR, TAPE VOLUME(S) NOT    
  UNLOADED                                                                    
  08:24:16 TAPE 4116 ATTACHED TO VMTAPE 0310 BY RMSMASTR                      
  08:24:21 HCPVER575I I/O error add=4116, userid= VMTAPE  VMTTIN499A Dev 4116 
  UNSUPPORTED FORMAT.                                                         
  VMTTIN135S Permanent I/O error occurred on '4116'; virtual address 0310.    
  VMTTIN136I Sense is 004910D0 50205451 0206FF14 C0005070 E5D4F0F0 F0F30190   
  4104  E820 5D8F2011.  

Solution

We have had several of these messages and have found all of them to be that the tape had not been initialized.

To verify that this is the problem, try mounting that same tape via VM:Tape outside of HiDRO's use. You should see the same HCP error.

To mount that same tape outside of HiDRO enter:

VMTAPE MOUNT VM0003

or mount it with native DFSMS commands if VM:Tape is not available.

VM:Tape has a TAPEINIT command that can be used to easily get a tape mounted. Using the NEW option, VM:Tape will not look for a label and will be able to initialize the tapes without any problem.

The command would be:

VMTAPE TAPEINIT SCRATCH SERIES vvvvvv 4 (NEW DEN ETCC

This will ask for 4 tapes to be mounted and initialize them.

Review the TAPEINIT command in the VM:Tape Command Reference. You might not want to use SERIES and just enter the specific volsers.

Environment

Release:
Component: HIDRO