The SSdbload is exiting with "Unknown error" while loading database
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The SSdbload is exiting with "Unknown error" while loading database

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Article ID: 5282

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Updated On: 05-09-2025

Products

Spectrum

Issue/Introduction

While loading the database either through Spectrum Control Panel (or) through the command line, the below error is observed:

 

 

 

Environment

Release: SDBSFO99000-10.2-Spectrum-Device Based Suite-Server FOC
Component:

Cause


Check the SSdbload.exe binary (Path: $SPECROOT/SS-Tools):

If it is 0 (zero) bytes in size (or) if the Date Modified time is other than the Date Modified time of the other files present in the same Path, i.e. $SPECROOT/SS-Tools, then the SSdbload.exe binary has been corrupted.

Resolution

-> Copy the SSdbload.exe from a working SpectroServer (running the same Spectrum Release version) to the SpectroServer with issue.

-> If a working SpectroSERVER of the same release is not available, you will need to reinstall Spectrum.

Additional Information

N/A

Attachments

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