The SSdbload is exiting with "Unknown error" while loading database

Products

• Spectrum

Issue/Introduction

While loading the database either through Spectrum Control Panel (or) through the command line, the below error is observed:

 

 

 

Environment

Release: SDBSFO99000-10.2-Spectrum-Device Based Suite-Server FOC
Component:

Cause

Check the SSdbload.exe binary (Path: $SPECROOT/SS-Tools):

If it is 0 (zero) bytes in size (or) if the Date Modified time is other than the Date Modified time of the other files present in the same Path, i.e. $SPECROOT/SS-Tools, then the SSdbload.exe binary has been corrupted.

Resolution

-> Copy the SSdbload.exe from a working SpectroServer (running the same Spectrum Release version) to the SpectroServer with issue.

-> If a working SpectroSERVER of the same release is not available, you will need to reinstall Spectrum.

Additional Information

N/A