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How to uninstall and reinstall the CA licensing mechanism.
Article ID: 52790
CA IT Asset ManagerCA Software Asset Manager (CA SAM)ASSET PORTFOLIO MGMT- SERVERSUPPORT AUTOMATION- SERVERCA Service Desk Manager - Unified Self ServiceKNOWLEDGE TOOLSCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
If it is necessary to do so, how do you uninstall and reinstall the ca_lic directory?
Below are the steps to uninstall and reinstall the licensing mechanism.
Make a backup of your ca.olf file before proceeding any further.
Under the CA_lic directory, you should find a zip file called lic98_uninstaller.zip - unzip it and run the bat file. This should uninstall the license mechanism.