Be sure to check the version of MDB already installed before the start of UAPM installation. If the MDB is at version 1.5, the special procedures referenced below must be followed.
UAPM 11.3 and 11.3.4 requires MDB version 1.4.
If you are installing UAPM on a system with an existing MDB, you must first check the MDB version. Certain CA products, including some recent versions of Service Desk, install MDB version 1.5, which is not compatible with UAPM 11.3 and 11.3.4 without modification.
If you are in doubt about the version of an existing MDB, you can check by executing the following statements against your MDB.
For a SQL Server MDB, execute:
select * from mdb_version
For an Oracle MDB, execute:
select * from mdbadmin.mdb_version
If it returns version "1 5" or "1.5", please check the following URL for further information.