Clarity: Tasks and milestones report with Actuate9 does not show the expected image.


Article ID: 52743


Updated On:


CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS Clarity PPM On Premise



Key Tasks and milestones report is run with Actuate 9, but the status indicator does not show the expected image, it instead shows a red cross. The KeyTask and Milestone report shows two graph charts and then a tabular form of data with various columns.

The first column is of Task Status, which is displaying correct value. The last column is "Status", which is supposed to be a traffic light indicator but it does not show correct display. There is just a red-cross mark. This is confusing to the users.

Steps to Reproduce:

  1. Logon to the Clarity server which uses Actuate as a reporting server (Not BO.)
  2. Go to Reports and Jobs.
  3. Run Key Tasks and Milestone Status report.
Expected: All columns in a Tabular format should display values.
Actual: The last column with a heading = Status shows all rows with red cross marks. This problem is only on Actuate but not on BO.


Once the report is run, from the download menu, selected "Export report to fully editable Rich Text format."

Or use Business Objects reporting instead of Actuate Reporting Server.

Keywords: CLARITYKB, CLRT-26637, clarity8open, clarity12open.


Release: NCSVCS05900-8.1-Clarity-Service Connect-for MS-SQL