What is the difference between availability and reachability (Legacy KB ID CNC dev165 )

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Article ID: 52700

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Updated On:

Products

EHEALTH CA eHealth

Issue/Introduction

Availability measures the percentage of time that an element is active and running. eHealth calculates availability for each element type except modem pools.

Reachability measures the percentage of time that eHealth can communicate with an element or the device on which it resides. eHealth calculates reachability for each element type except modem pools.

Related Issues/Questions:
What is the difference between availability and reachability

Problem Environment:
eHealth


(Legacy KB ID CNC dev165 )

Environment

Release: LHBASC99000-6.2-eHealth-Live Health Upgrade Elements
Component: