ERROR: Failed to update USER USER1 (10023) Cannot add/update/delete an untouchable user (5122)

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• CA Workload Automation Agent

Issue/Introduction

Description:

Failed to update an untouchable user error is received when the UID or GID of the user is out of the default range listed in seos.ini or pmd.ini file.

Solution:

Edit the seos.ini file or the pmd.ini file to increase the range of UID/GID that CA Access Control can administrator. The following two tokens need to be updated. Example below will allow all possible users.

"AllowedUidRange = -1,999999"
"AllowedGidRange = -1,999999"

Environment

Release: ACP1L005900-12-Access Control Premium Edition-For UNIX Servers License
Component: