ERROR: Failed to update USER USER1 (10023) Cannot add/update/delete an untouchable user (5122)

Article Id: 52644

Status: Published

Updated On: 14-02-2018 06:43

Legacy Id: TEC510754

Products:

CA Workload Automation AE - Business Agents (AutoSys) , CA Workload Automation AE - Scheduler (AutoSys) , CA Workload Automation Agent

Issue/Introduction:

Description:

Failed to update an untouchable user error is received when the UID or GID of the user is out of the default range listed in seos.ini or pmd.ini file.

Solution:

Edit the seos.ini file or the pmd.ini file to increase the range of UID/GID that CA Access Control can administrator. The following two tokens need to be updated. Example below will allow all possible users.

"AllowedUidRange = -1,999999"
"AllowedGidRange = -1,999999"

Environment:

Release: ACP1L005900-12-Access Control Premium Edition-For UNIX Servers License
Component: