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"unisrvcntr status" goes into loop


Article ID: 5258


Updated On:


CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent


"unisrvcntr status", unifstat or ustat commands run for ever


This issue may occur on Unix and Linux.


This issue may occur when cmdlog command which is triggerred from the OS kernel when KBL ControlMinder feature is active. 

This is the KeyBoardLogger feature in ControlMinder


Ask your ControlMinder Admin to disable KBL. We need to edit the seos.ini file in ControlMinder.

Below section has the details.



; --------------------------------------------------------------------

; Tokens used by the CA ControlMinder KBL logging facility ; --------------------------------------------------------------------


; Specifies whether CA ControlMinder

enables KBL audit records management

; Values: yes, no

; Default: no

kbl_enabled = no



And then see if the process is running, kill it and then try running the unisrvcntr command that should resolve the issue.

Additional Information

This "KBL audit" feature is out of Autosys, this error comes from "ControlMinder", if you do not want to disable the "KBL audit" you may have to raise a case with "ControlMinder" team via

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