Agents Are Not Listed In The Portal

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Article ID: 5257

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Updated On:

Products

CA Continuous Application Insight (PathFinder)

Issue/Introduction

In the Portal the Agents are listed on the Home page but not in the Settings->Agents section.

Home Page: Agents are listed with the broker in the Agent section on the right.

<Please see attached file for image>

Home Page.jpg

 

Agents are not listed below the broker.

<Please see attached file for image>

Agent Section.jpg

 

Cause

Invalid property in one of the properties files. 

Environment

All supported DevTest platforms.

Resolution

In the properties files, find and comment out the invalid property.

Example:
================
should be
## ================

 

Restart the broker and portal components.

 

Additional Information

Not applicable.

 

Attachments

1558704503803000005257_sktwi1f5rjvs16qjn.jpeg get_app
1558704500915000005257_sktwi1f5rjvs16qjm.jpeg get_app