Actuate Manage Console error when starting.

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Article ID: 52534

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Description:

System Failure Reason: An error occurred while creating the RSSE instance.

Error Parameters: Syntax error in the xml document (description, line, column).

Solution:

  1. Open acserverconfig.xml in ACTUATE_HOME/iServer/etc for edit.

  2. Search for EnableRSSEService and change the value of this node to be false.

  3. Save the xml file and restart your iServer.

Keywords: CLARITYKB, Actuate, RSSE, iserver.

Environment

Release:
Component: PPMENV
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