Actuate Manage Console error when starting.

Products

• CLARITY PPM FOR ITG
• CLARITY PPM FEDERAL
• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Description:

System Failure Reason: An error occurred while creating the RSSE instance.

Error Parameters: Syntax error in the xml document (description, line, column).

Solution:

1. Open acserverconfig.xml in ACTUATE_HOME/iServer/etc for edit.
   
   
2. Search for EnableRSSEService and change the value of this node to be false.
   
   
3. Save the xml file and restart your iServer.

Keywords: CLARITYKB, Actuate, RSSE, iserver.

Environment

Release:
Component: PPMENV