Actuate Manage Console error when starting.

Article Id: 52534
Status: Published
Updated On: 14-02-2018 06:43
Legacy Id: TEC509861
Products:
CA Identity Manager , CA Identity Governance , CA Identity Portal , STARTER PACK-CLARITY PPM
Issue/Introduction:

Description:

System Failure Reason: An error occurred while creating the RSSE instance.

Error Parameters: Syntax error in the xml document (description, line, column).

Solution:

  1. Open acserverconfig.xml in ACTUATE_HOME/iServer/etc for edit.

  2. Search for EnableRSSEService and change the value of this node to be false.

  3. Save the xml file and restart your iServer.

Keywords: CLARITYKB, Actuate, RSSE, iserver.

Environment:

Release:
Component: PPMENV