Why is my MAILBOX in ESP not working after adding a new mailbox.
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Why is my MAILBOX in ESP not working after adding a new mailbox.

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Article ID: 52482

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Updated On:

Products

ESP Workload Automation

Issue/Introduction

What steps can we take to validate a new MAILBOX is setup correctly and working. 

Resolution

Verify that the CLASS in initialization parameter  is ON and the SMTPPARM statement in parmlib(MAILIST) are correct.

1. Check your startup parmlib member(CYBESS03) and ensure the initialization parameter MAILLOG is set to on for both Master and Proxy.
    MAILLOG ON     CLASS(X)

2. To add a new MAILBOX to your 'youresp_Parmlib(MAILLIST)' :  
     
     MAILBOX box_name MAXLINES(nnn)          
     EMAIL [email protected]
     EMAIL [email protected]

3. To ensure that there's no syntax error, enter Page Mode command  OPER LOADNL 'youresp_Parmlib(MAILLIST)' TEST
     It shoud return message "ESP1238I Notification list tested, no errors found"  (This is way to validate no errors found in member)

4. If there is no syntax error, enter Page Mode command OPER LOADNL 'youresp_Parmlib(MAILLIST)'  to load the MAILLIST dataset for immediate effect.

Note:  The EMAIL function is case sensitive.   If there's an email distribution list, make sure there are no spaces in the name.  
ESP only validates the syntax in the MAILLIST.  Therefore the MAILLIST member needs to be kept current.  If an email address is no longer valid, ESP stops sending once it hits the invalid address.