Historical metrics not available after changing the domain name.

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Article ID: 5247

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

 After modifying an APM domain name in domains.xml, all historical metrics for the agents assigned to that domain are no longer available.   New Agent metrics are displaying correctly under new domain name.

Environment

Applies to all APM versions

Resolution

 Users need to:

 1) Add back the modified/old domain name to domains.xml

 2 Go to -> Investigator -> 'Mount Agent' and mount back all of the modified domain/agents