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Article ID: 52439

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

Description:

After upgrading policy server 12 from CR04 to SP2, we are unable to log into the FSS.

Following message is given:

"Siteminder Administration (Version 12.0,Build 186) mismatches the Policy Server (Version 12.0,Build 603).
Please clean up your browser cache before proceeding."

We tried:

  • Cleaning browser cache
  • Cleaning jvm cache

but the message is still here.

Solution:

You need to upgrade product settings to the current release. This can be done with the following command:

smreg -upgrade

Environment

Release:
Component: SMPLC