Description:
Within a Scenario where Clarity Application 8.1.1 or higher version and Actuate generic fix (FP00.02) are installed, the following error may be shown:
Solution:
Since Clarity 8.1.1 version there are 'three' new fields to put data in. In earlier versions, there was only one primary field. Clarity Installation Guide does not have any configuration information regarding this:
Service URL -- http://<hostname>:8000
Volume Name -- machine's <hostname>
Web URL -- http://<hostname>
Example (information contained in properties.xml file):
<reportServer vendor="actuate" webUrl="http://<hostname>" home="X:\Actuate" serviceUrl="http://<hostname>" volumeName="<hostname>" username="niku" password="Clarity" databaseId="Niku"/>
If any detail is missing the error HTTP Status 404 - /acweb/viewer/viewframeset.jsp will be shown.
Keywords: CLARITYKB