Clarity: 'Project - Risk, Issue, Change Request - Delete' Instance or OBS rights do not work

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Description:

A Project Risk is not deleted when user has instance or OBS rights directly assigned or assigned through a group. Only the Global All right works as expected.
If end-user has Group or Instance rights assigned to delete risks, the risk is not deleted, no error message or warning is presented to the user on the Clarity application UI and an error message is generated in the APP-NIKU.LOG file.

APP-NIKU.LOG ERROR:
RIM_DELETE Incorrect project context for delete or insufficient rights to delete. Delete operation aborted.

Steps to Reproduce:

GROUP OBS RIGHTS:

1. Login to Clarity as an 'admin' user
   
   
2. Admin Tool > OBS
   Add a 'TEST' OBS Unit to an existing Project OBS
   Example: OBS Unit = 'aaa/TEST'
   
   
3. Admin Tool > Resources
   Add a new Resource 'Resource1'
   Do not add any rights at this time
   
   
4. Admin Tool > Groups
   Create a new 'Risk Delete' Group
   Go to Group: Resources and add 'Resource1'
   Go to Group: OBS Unit Access Rights
   Click 'Add' button
   Select the 'aaa/TEST' OBS Unit
   Select the following access rights:
   
   
   • Project - Risk, Issue, Change Request - Delete
     
     
   • Project - Risk, Issue, Change Request - View
     
     
5. Main Application > Projects
   Create a new Project 'My Risky Project'
   Assign 'Resource1' as the Project Manager
   Select OBS 'aaa/TEST'
   Create Risk1, Risk2, Risk3, Risk4
   
   
6. Log out
   
   
7. Login as 'Resource1'
   
   
8. Navigate to 'My Risky Project' > Risks/Issues/Changes tab
   
   
9. Select 'Risk1' > click 'Delete' button, click 'Yes' to confirm deletion

Expected: Risk should be deleted
Actual: Risk still appears. No error message.

DIRECT INSTANCE RIGHTS:

1. Login to Clarity as an 'admin' user
   
   
2. Admin Tool > Resources
   Locate 'Resource1'
   Go to Resource: Instance Access Rights
   Click 'Add' button, Object = Project
   Select the following access rights:
   
   
   • Project - Risk, Issue, Change Request - Delete
     
     
   • Project - Risk, Issue, Change Request - View
     
     
   Select 'My Risky Project'
   Remove Group: OBS Unit Access Rights
   
   
3. Log out
   
   
4. Login as 'Resource1'
   
   
5. Navigate to 'My Risky Project' > Risks/Issues/Changes tab
   
   
6. Select 'Risk1' > click 'Delete' button, click 'Yes' to confirm deletion

Expected: Risk should be deleted
Actual: Risk still appears. No error message.

DIRECT OBS RIGHTS:

1. Login to Clarity as an 'admin' user
   
   
2. Admin Tool > Resources
   Locate 'Resource1'
   Go to Resource: OBS Unit Access Rights
   Click 'Add' button
   Select the 'aaa/TEST' OBS Unit
   Select the following access rights:
   
   
   • Project - Risk, Issue, Change Request - Delete
     
     
   • Project - Risk, Issue, Change Request - View
     
     
   Remove Resource: Instance Access Rights
   
   
3. Log out
   
   
4. Login as 'Resource1'
   
   
5. Navigate to 'My Risky Project' > Risks/Issues/Changes tab
   
   
6. Select 'Risk1' > click 'Delete' button, click 'Yes' to confirm deletion

Expected: Risk should be deleted
Actual: Risk still appears. No error message.

GROUP INSTANCE RIGHTS:

1. Login to Clarity as an 'admin' user
   
   
2. Admin Tool > Groups
   Locate 'Risk Delete' Group
   Go to Group: Instance Access Rights
   Click 'Add' button, Object = Project
   Select the following access rights:
   
   
   • Project - Risk, Issue, Change Request - Delete
     
     
   • Project - Risk, Issue, Change Request - View
     
     
   Select 'My Risky Project'
   Remove Group: OBS Unit Access Rights
   
   
3. Log out.
   
   
4. Login as 'Resource1'.
   
   
5. Navigate to 'My Risky Project' > Risks/Issues/Changes tab.
   
   
6. Select 'Risk1' > click 'Delete' button, click 'Yes' to confirm deletion.

Expected: Risk should be deleted
Actual: Risk still appears. No error message.

Solution:

WORKAROUND:
Assign Resource: Global Access Right 'Project - Risk, Issue, Change Request - Delete - All'.

STATUS/RESOLUTION:

Resolved in Clarity 12.0.6 Generic Patch. Reference TEC522707
Resolved in Clarity 12.1.0
Resolved in Clarity 13.0.0

Keywords: CLARITYKB, CLRT-52752, CLRT-57236, demand, itl, risk issue management, clarity12resolved, clarity1210resolved, clarity13resolved.

Environment

Release: ESPCLA99000-12.1-Clarity-Extended Support Plus
Component: