WildFly 8.2.0 Final getting HTTP 500 Internal Server Error during directory creation in Symantec Identity Manager

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Risk Analytics
• CA Secure Cloud SaaS - Arcot A-OK (WebFort)
• CLOUDMINDER ADVANCED AUTHENTICATION
• CA Secure Cloud SaaS - Advanced Authentication
• CA Secure Cloud SaaS - Identity Management
• CA Secure Cloud SaaS - Single Sign On

Issue/Introduction

When creating a directory in the Identity Management console, an HTTP 500 Internal Server Error occurs after configuring the CA Directory under the USER object attributes and clicking Next.

The following error is recorded in the log file:

ERROR [io.undertow.request] (default task-8) UT005023: Exception handling request to /iam/immanage/newdirectory.do: java.lang.IllegalStateException: UT000047: The number of parameters exceeded the maximum of 1000 at io.undertow.server.handlers.form.FormData.add(FormData.java:77) [undertow-core-1.1.0.Final.jar:1.1.0.Final] at io.undertow.server.handlers.form.FormData.add(FormData.java:67) [undertow-core-1.1.0.Final.jar:1.1.0.Final]

Environment

Windows 2012 / Wildfly 8.2 final / Identity Manager 12.6 SP8

Cause

This issue occurs because the number of parameters exceeds the default maximum limit of 1,000.

Resolution

To increase the max parameters limit, update the iam_im-reference-standalone-full.xml file by adding the following attribute:

<http-listener name="default" socket-binding="http" max-parameters="xxxx"/>

After making this change, restart the WildFly server for it to take effect.