Clarity: The Action Item Detail (Popup) link action does not return to expected page

Products

CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Description:

Clarity: The calendar.popup.actionItemDetailAssginee link action does not return to expected page

Steps to Reproduce:

Login to Clarity as an administrator

Admin Tool > Studio: Queries
Create a new Query "AI_Query"

SELECT 
    @SELECT:DIM_PROP:USER_DEF:IMPLIED:AITEM:ai.ID:[email protected], 
    @SELECT:DIM_PROP:USER_DEF:IMPLIED:AITEM:ai.SUBJECT:[email protected], 
    @SELECT:DIM_PROP:USER_DEF:IMPLIED:AITEM:ai.CREATED_DATE:[email protected] 
FROM 
    CAL_ACTION_ITEMS ai 
WHERE 
    AND @[email protected]

Query: Linking > Create 2 new Links

Name = My Link To Action Item Details No Popup
ID = link1
Action = Action Item Properties
[calendar.actionItemDetailAssginee]
Action Item Internal ID = actionitemid

Name = My Link To Action Item Details With Popup
ID = link2
Action = Action Item Properties (Popup)
[calendar.popup.actionItemDetailAssginee]
Action Item Internal ID = actionitemid
Admin Tool > Studio: Portlets

Create a new Portlet "AI No Popup"
Configure the Portlet Layout with Subject & Created Date
Link the Subject field to 'link1' - 'My Link To Action Item Details No Popup'
Place the portlet on the Overview Page
Also create a Menu Page and put a link on the menu to access it
Menu Link Name = 'AI No Popup'

Create a new Portlet "AI With Popup"
Configure the Portlet Layout with Subject & Created Date
Link the Subject field to 'link2' - 'My Link To Action Item Details With Popup'
Place the portlet on the Overview Page
Also create a Menu Page and put a link on the menu to access it
Menu Link Name = 'AI With Popup'
Main Application : Access both portlets and compare behavior
From Overview page,
Go to the Portlet 'AI No Popup', click on link for an Action Item Subject
This will display the Action Item Details page
Click 'Cancel' button > As Expected: return to user-defined portlet

From Overview page,
Go to the Portlet 'AI No Popup', click on link for an Action Item Subject
This will display the Action Item Details page
Click 'Submit' button > As Expected: return to user-defined portlet

From Menu Link,
Go to the Page 'AI No Popup', click on link for an Action Item Subject
This will display the Action Item Details page in a POPUP
Click 'Cancel' button > As Expected: return to user-defined portlet

From Menu Link,
Go to the Page 'AI No Popup', click on link for an Action Item Subject
This will display the Action Item Details page in a POPUP
Click 'Submit' button > As Expected: return to user-defined portlet

From Overview page,
Go to the Portlet 'AI With Popup', click on link for an Action Item Subject
This will display the Action Item Details page
Click 'Cancel' button > As Expected: return to user-defined portlet
and the popup window closes

From Overview page,
Go to the Portlet 'AI No Popup', click on link for an Action Item Subject
This will display the Action Item Details page
Click 'Submit' button > ** NOT as expected: the popup window remains
and the navigation goes to the Organizer > Action Items page

From Menu Link,
Go to the Page 'AI No Popup', click on link for an Action Item Subject
This will display the Action Item Details page in a POPUP
Click 'Cancel' button > As Expected: return to user-defined portlet
and the popup window closes

From Menu Link,
Go to the Page 'AI No Popup', click on link for an Action Item Subject
This will display the Action Item Details page in a POPUP
Click 'Submit' button > ** NOT as expected: the popup window remains
and the navigation goes to the Organizer > Action Items page

Solution:

WORKAROUND:
Do not use the Popup Link Action.
Use the non-popup link:

   Action = Action Item Properties 
     [calendar.actionItemDetailAssginee] 
   Action Item Internal ID = actionitemid

STATUS/RESOLUTION:
Open (S4) ; to be reviewed for a future release

Keywords: CLARITYKB, CLRT-52098, clarity8open, clarity12open

Environment

Release:
Component: STUDIO