The Following document explains the steps to configure CGI and Metabase Compatibility features in IIS 7.0.
Release: All installations running on Windows 2008 / IIS 7.0
Component: ARGIS, CA Service Management, CA Service Desk
The following document explains how to setup CGI and Metabase compatibility in IIS 7.0.
The following configuration need to be setup before installing r12.1 on a windows 2008.
Login to the Server as an Administrator.
Once logged in Click on Start >> Administrative Tools >> Server Manager (see Figure 1):
Once logged in the Server Manager >> Click on Roles on the left pane.
This will give the ability to add roles in the screen on the right pane.
Click on "add roles" (see Figure 2):
This will bring you to the following Server Roles Screen. Check the box for Web Server (IIS) and click on next (see Figure 3):
This will bring you to the "Select Role Services". Under Application Development select "CGI" (see Figure 4):
Scroll down on the same page to find Management Tools. Under Management tools look for IIS 6 Management Compatibility. Check the box for "IIS 6 Metabase Compatibility" (see Figure 5):
Click on next to get the Confirmation screen (see Figure 6):
Once the installation is done the following screen confirms the same (see Figure 7):
Once the CGI and IIS 6.0 Metabase compatibility features are installed login to IIS Manager by typing in "inetmgr" in the run box (see Figure 8):
Navigate to the Default Web Site under Sites. Double click on the "handler mappings" in the right pane (see Figure 9):
This will bring the following screen. Ensure that the CGI-exe with the path *.exe is enabled (see Figure 10):
If the CGI-exe is not enabled,under actions click on Edit Feature Permissions to enable.Once done Recyle IIS Services.
Once the Application is installed make sure that CGI-exe is enabled for CAisd as follows (see Figure 11):
If by any chance, it does not exist under CAisd create the same with the following steps:
For CAisd select 'Handler Mapping' feature and click on 'Add Module Mapping' from actions pane.
Enter the following details and save:
> Request path: *.exe
>> Module: CGIModule
>>> Executable: leave it blank
>>>> Name: CGI_EXE