How to add new filters in Visualizer?

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Article ID: 52299

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Description:

The following are the steps to create new filters in Visualizer.

Solution:

  • Click on Start >> All Programs >> CA >> CMDB Visualizer >> Admin Console.

  • Login to the Admin console with either the Administrator or the Service Desk user id.

  • Once logged in the Admin Console, click on the fifth tab in the menu i.e Filters.

  • In the Filters screen you have the ability to create Filters based on General criteria, Relationship criteria and Asset criteria.

  • In the general criteria you have the ability to create a filter based on Famil, Class, status and Location.

  • In the Relationship criteria you have the ability to create filter based on Provider, dependent, peer and other relationships.

  • In the Asset criteria you have the ability to create filter based on Manufacture, model and and maintenance vendor.

  • Create a new filter based on the need by giving it a new name and selecting the appropriate fields.

  • To confirm the changes click on save and restart the SD/CMDB deamon services to get this effective.

Environment

Release:
Component: ARGIS