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Adding new filters in Visualizer

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Article ID: 52299

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Updated On:

Products

CA IT Asset Manager ASSET PORTFOLIO MGMT- SERVER CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

The following are the steps to create new filters in Visualizer.

Environment

Release:  17.3 and higher
Component: CA Service Management:  Visualizer Component

Resolution

  • Click on Start >> All Programs >> CA >> CMDB Visualizer >> Admin Console.
    Alternatively, the URL that can be used, assuming a default Visualizer setup, is: 
    http://VISUALIZER-SERVER:9080/CMDBVisualizer/viz-ux/index.html#/adminlogin.do

  • Login to the Admin console with either the Administrator or the Service Desk user id.

  • Once logged in the Admin Console, click on the Filters link on the left hand menu pane

  • Click on "New Filter" to create the given filter.

  • In the Filters screen you have the ability to create Filters based on General criteria, Relationship criteria and Asset criteria.

  • In the general criteria you have the ability to create a filter based on Famil, Class, status and Location.

  • In the Relationship criteria you have the ability to create filter based on Provider, dependent, peer and other relationships.

  • In the Asset criteria you have the ability to create filter based on Manufacture, model and and maintenance vendor.

  • Create a new filter based on the need by giving it a new name and selecting the appropriate fields.

  • To confirm the changes click on save and restart the SD/CMDB deamon services to get this effective.

Additional Information

Note:  To view the above filter, login to Visualizer via the Non-Admin URL, ie:  http://VISUALIZER-SERVER:9080/CMDBVisualizer/viz-ux/index.html#/login

The above URL assumes a default Visualizer setup.

Any filters created in the above Non-Admin URL will only appear for the logged in user, even if the user has Admin rights.