CA Mainframe Software Manager running with SAF security active, failing with a U4038 abend and a CEE3561S message

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Article ID: 52276

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Updated On:

Products

CA Compress Data Compression for MVS CA Compress Data Compression for Fujitsu CA Datacom CA DATACOM - AD CA Mainframe Software Manager (Chorus Software Manager) CA MICS Resource Management CA CIS CA Common Services for z/OS CA 90s Services CA Database Management Solutions for DB2 for z/OS CA Common Product Services Component CA Common Services CA ecoMeter Server Component FOC CA Easytrieve Report Generator for Common Services CA Infocai Maintenance CA IPC Unicenter CA-JCLCheck Common Component CA Mainframe VM Product Manager CA Chorus Software Manager CA On Demand Portal CA Service Desk Manager - Unified Self Service CA PAM Client for Linux for zSeries CA Mainframe Connector for Linux on System z CA Graphical Management Interface CA Web Administrator for Top Secret CA CA- Xpertware CA Datacom/AD

Issue/Introduction

Description:

The U4038 abend can occur when the id assigned to the MSMTC task does not have update authority to the defined OMVS home directory.

Example of CEE3561S:
CEE3561S External function SI_check_resource_auth2 was not found in DLL libsi.dll.

Solution:

The U4038 abend can occur if the id assigned to the MSMTC task does not have update authority to the defined OMVS home directory.

Confirm that the home directory is what is expected using the following steps:

Add the /Diagnostics to the CA Mainframe Software Manager url, for example;

http://localhost:21120/MSM/Diagnostics

This will produce a report. Find the first occurrence of the "Environment" statement. It will look something like this...

Environment: {LANG=C, IBM_JAVA_ZOS_TDUMP=NO, JAVA_HOME=/cai/JAVAR1V5/usr/lpp/java/J5.0, PWD=/cai/msmserv,.....

The PWD (present working directory) value is the OMVS home directory that the CA Mainframe Software Manager Tomcat task is using.

Environment

Release:
Component: MSM