System agent does not install in Redhat Linux 64bit OS.

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Article ID: 52254

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Updated On:

Products

CA Workload Automation Agents DSERIES- SERVER CA Workload Automation DE - System Agent (dSeries)

Issue/Introduction

Description:

Agent does not install on a 64bit RHEL operating system. Setup.bin exits with this error:
awk: error while loading shared libraries: libdl.so.2: cannot open shared
object file: No such file or directory

Solution:


The RHEL 5 64 bit agent installer needs these two packages:
libXp-1.0.0-8.1.i386.rpm
libXtst-1.0.1-3.1.i386.rpm
These RPM files can be found in OS media provided by the vendor, or download it from Linux vendor's website.

For RHEL 5, OEL 5, and SLES 10 system, download the agent installer from this link:
https://support.ca.com/irj/portal/anonymous/redirArticles?reqPage=search&searchID=RO05766.

Environment

Release: CAWAS999000-11.1-Workload Automation-Agent for Application Services
Component: