Statistics Poller errors regarding the inability to open files (Legacy KB ID CNC TS13194 )

Products

• EHEALTH
• CA eHealth

Issue/Introduction

eHealth is hitting a kernel limit per the error message: errno = 24 (Too many open files).

Please go into SAM and check the following parameters:

FILE_LIM = 1024
MAXFILE_LIM = 2048

The defaults are 60 and 1024 respectively. Update/recreate the kernel as indicated above, then reboot the system.

Related Issues/Questions:
Statistics Poller errors regarding the inability to open files
Error: "Too many open files" may be seen from other eHealth programs in the system log
Error: "Pgm nhiPoller[Net]: Unable to open ddi file '/opt/eHealth/tmp/DciXXXXX' for output."
Error: "Pgm nhiPoller[Net]: Unable to open  '/opt/ehealth/sys/messageText.sys'"
Error: "Pgm nhiPoller[Net]: Expectation for 'Bad' failed (PlrLiveFile::open: Create of Live file /opt/eHealth/data/liveTrend/liveStats.open failed, errno = 24 (Too many open files)"

Problem Environment:
Statistics Poller
eHealth
HP-UX


(Legacy KB ID CNC TS13194 )

Environment

Release: LHBASC99000-6.2-eHealth-Live Health Upgrade Elements
Component: