Is there any limit for number of conditions added for site defined macro?

Products

• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• CA Service Desk Manager
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Description:

This document explains the limitations of the Site Defined Macro. On a macro with multiple conditions, an error message "AHD05319: Error creating new macro" is displayed on adding a new condition.

Solution:

There is a limit for number of conditions we can add in a site defined macro. It is 47.

Once the number of conditions exceed 47, an error message "AHD05319;Error creating new macro" is displayed. ServiceDesk will not allow adding additional conditions.

Environment

Release:
Component: ARGIS