Events do not trigger when a 'special day' is changed in calendar.

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Article ID: 52196

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Updated On:

Products

DSERIES- SERVER CA Workload Automation DE - System Agent (dSeries)

Issue/Introduction

Unable to schedule events when event calendars are updated.

 

 



Events with 'special days' defined in the schedule will not trigger on specified 'special days' if the 'special days/holidays' schedule get changed in Calendar after the events creation.

Environment

CA Workload Automation DE (dSeries)

Resolution

1. If an event is triggered on user defined 'special days/holidays' and those special days were changed at some point later in Calendar, the application has to be re-uploaded. The Desktop Client will display the list of events that need to be uploaded.
Application has to be re-uploaded so that it can re-calculate all the events based on the new 'special days/holidays' schedule. Otherwise, the events will continue to trigger based on the old schedule.

2. Issue SCHEDULEALLEVENTS CLI command to reschedule the Events.

Additional Information

Problem Record: DSRIES-250
Issue Fixed After 11.3 SP3: Unable to Schedule Events When Event Calendars are Updated
Issue Fixed After 12.0: Unable to Schedule Events When Event Calendars are Updated