search cancel

Datamaker: Error while connecting to ALM Service

book

Article ID: 5216

calendar_today

Updated On:

Products

CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

While trying to register a project in Datamaker as 'BPT from HP ALM', I am getting an error message of 'Start session failed'.

Environment

CA Test Data Manager (TDM)- Datamaker & HP ALM

Cause

If you are using a direct HP ALM URL in the connection details, you will receive an error message. You need to use the HP ALM Service URL. 

Resolution

To resolve this, please do the following:

  1. Start the HP ALM Service. 

  2. Verify service was properly started by opening http://localhost:8095/ in web browser. 
    • It should display ALMService Service page which list wsdl paths and c# and Visual Basic example. 

  3. In Datamaker, choose the HP ALM object screen, provide the following information, and click the connect button. 



  4. Enter in URL http://localhost:8095/ALMService
    • User: HP-ALM login user
    • Password: HP-ALM user Password 

  5. On connecting, Domain and Project should be autopopulated.

Additional Information

If you experience any further issues, please open a support case by going to https://support.broadcom.com.

Attachments

1558704495344000005216_sktwi1f5rjvs16qjf.png get_app
1558704493479000005216_sktwi1f5rjvs16qje.png get_app