Datamaker: Error while connecting to ALM Service
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Datamaker: Error while connecting to ALM Service


Article ID: 5216


Updated On:


CA Test Data Manager (Data Finder / Grid Tools)


While trying to register a project in Datamaker as 'BPT from HP ALM', I am getting an error message of 'Start session failed'.


CA Test Data Manager (TDM)- Datamaker & HP ALM


If you are using a direct HP ALM URL in the connection details, you will receive an error message. You need to use the HP ALM Service URL. 


To resolve this, please do the following:

  1. Start the HP ALM Service. 

  2. Verify service was properly started by opening http://localhost:8095/ in web browser. 
    • It should display ALMService Service page which list wsdl paths and c# and Visual Basic example. 

  3. In Datamaker, choose the HP ALM object screen, provide the following information, and click the connect button. 

  4. Enter in URL http://localhost:8095/ALMService
    • User: HP-ALM login user
    • Password: HP-ALM user Password 

  5. On connecting, Domain and Project should be autopopulated.

Additional Information

If you experience any further issues, please open a support case by going to


1558704495344000005216_sktwi1f5rjvs16qjf.png get_app
1558704493479000005216_sktwi1f5rjvs16qje.png get_app