Registering ARCserve 12.5 Servers in BSRM 11.7.

Products

• Activator
• eTrust ALERT
• eTrust ALERT for CICS
• ALERT
• Archiver
• ASM/ARCHIVE VSE-ESA OPTION
• ASM/Archive
• AutoAction
• AutoSys Job Management Adapter for AutoXfer
• Process Automation Manager
• Portal
• ARCserve Backup Client
• CICSORT
• Clipper
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• CTO Distributed
• Dart
• Datesolver/2000
• Distribulink
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• EPIC VM
• Enterprise
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• EPIC Backup
• EPIC Access Option
• EPIC SUPER SYS
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• eTrust Antivirus Gateway for CVP
• eTrust Content Inspection Gateway
• eTrust Content Inspection Gateway Option for MSP/ISA EE
• eTrust Antivirus Gateway for Netscape
• eTrust VPN Enterprise Edition
• FAQS VM
• FAQS Automated Systems Operation
• Global Subsystem (GSS)
• ANDYNE
• MAINFRAME MISCELLANEOUS
• Inventory Discovery Server
• ARS Resource Management
• JARS Resource Management ACC Option
• JOBDOC
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• Look
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• Omniguard
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• Connect
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• System/Manager
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• DFSMShsm Workstation
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• Unicenter Management for Microsoft Exchange SMTP Option
• UNICENTER II
• Unicenter Network and Systems Management Database Performance Monitor Option
• UNICENTER OSM
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• VM:DBA
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• VM:Webgateway
• VM:Webserver
• XMENU for z/VM
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• VISION:DAGER
• VISION:ELEVEN
• VISION:EIGHTY
• VISION:Online
• VISION:IQ for Informix
• Automate
• STORAGE RESOURCE MANAGEMENT SUITE

Issue/Introduction

Description:

During the registration of an ARCserve 12.5 server you are requested to add the instance name. If entered incorrectly, you may get the following error messages:

Database Authentication Failed with ODBC connect to database Failed[Microsoft]ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied.:56457 (0xDC89), fatal error #9 of ARC12_LL_D component

Solution:

Ensure you enter the Backup server name and arcserve_db, in ArcServe Database Details section.

See example below:

<Please see attached file for image>

Environment

Release:
Component: XSX