ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Registering ARCserve 12.5 Servers in BSRM 11.7.

book

Article ID: 52156

calendar_today

Updated On:

Products

Activator eTrust ALERT eTrust ALERT for CICS ALERT Archiver ASM/ARCHIVE VSE-ESA OPTION ASM/Archive AutoAction AutoSys Job Management Adapter for AutoXfer Process Automation Manager Portal ARCserve Backup Client CICSORT Clipper COBOLVISION Analyzer CTO Distributed Dart Datesolver/2000 Distribulink EUREKA:Object EPIC VM Enterprise Endevor Change Manager for Unix Archiver Disk Option EPIC Backup EPIC Access Option EPIC SUPER SYS EPIC for CMS System EPIC TAPE MANAGEMENT eTrust Antivirus Gateway for CVP eTrust Content Inspection Gateway eTrust Content Inspection Gateway Option for MSP/ISA EE eTrust Antivirus Gateway for Netscape eTrust VPN Enterprise Edition FAQS VM FAQS Automated Systems Operation Global Subsystem (GSS) ANDYNE MAINFRAME MISCELLANEOUS Inventory Discovery Server ARS Resource Management JARS Resource Management ACC Option JOBDOC JOBWATCH Look MAZDAMON Service Management Affiliate Technology Partner Fee Service Management Basic Technology Partner Fee Metanet MF - MISC OLD CODES Omniguard for CICS Omniguard Opera Connect PREVAIL Paramount XP CAM FOR DIST SYS Paramount FOR NAVIGRAPH/HOST Research Planmacs Unlimited Project Planner Remote Console PREVAIL/XP-AUTOMATION PHASE 1 Remote Console PREVAIL/XP AUTOMATION-RDF/SSM Raps Research Raveler Generic Non Product SOLVE:EPS Unicenter NetMaster Network Management for SNA Alexandria Sort System CA-Sort System SPOOLMAN Storage Mainframe SYSTEM/SCHEDULER SYSTEM/SCHEDULER VSE-ESA OPTION System/Manager Tape/Manager VSE-ESA OPTION Output Management Document Server TNG Network and Systems Management Agent for CA-Datacom DFSMShsm Workstation Network and Systems Management UNIX SMTP Unicenter Management for Microsoft Exchange SMTP Option UNICENTER II Unicenter Network and Systems Management Database Performance Monitor Option UNICENTER OSM Database Command Center Mnt Opera VM:DBA VM:DB Admin VM:DB Center VM:DB Developer VM:DB Editor VM:DB Monitor VM:DB Reorganizer VM:DB Reporter VM:DB Restore VM:DB REXX VM:DB SQLMAP VM:DB Suite VM:Migrate VM:Monitor VM:Notekeeper V/Solver VM:Webserver for Officevision VM:Webserver Secure VM:Webgateway VM:Webserver XMENU for z/VM VISION:COMBO for TSO VISION:DAGER VISION:ELEVEN VISION:EIGHTY VISION:Online VISION:IQ for Informix Automate STORAGE RESOURCE MANAGEMENT SUITE

Issue/Introduction

Description:

During the registration of an ARCserve 12.5 server you are requested to add the instance name. If entered incorrectly, you may get the following error messages:

Database Authentication Failed with ODBC connect to database Failed[Microsoft]ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied.:56457 (0xDC89), fatal error #9 of ARC12_LL_D component

Solution:

Ensure you enter the Backup server name and arcserve_db, in ArcServe Database Details section.

See example below:

<Please see attached file for image>

Figure 1

Environment

Release:
Component: XSX

Attachments

1558713566225000052156_sktwi1f5rjvs16t40.gif get_app