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CA Mainframe Software Manager Tomcat Server fails with U4093 abend at startup.

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Article ID: 52145

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Updated On:

Products

Compress Data Compression for MVS Compress Data Compression for Fujitsu Datacom DATACOM - AD Mainframe Software Manager (Chorus Software Manager) MICS Resource Management CIS COMMON SERVICES FOR Z/OS 90S SERVICES DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS COMMON PRODUCT SERVICES COMPONENT Common Services CA ECOMETER SERVER COMPONENT FOC Easytrieve Report Generator for Common Services INFOCAI MAINTENANCE IPC UNICENTER JCLCHECK COMMON COMPONENT Mainframe VM Product Manager CHORUS SOFTWARE MANAGER CA ON DEMAND PORTAL CA Service Desk Manager - Unified Self Service PAM CLIENT FOR LINUX ON MAINFRAME MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME GRAPHICAL MANAGEMENT INTERFACE WEB ADMINISTRATOR FOR TOP SECRET Xpertware

Issue/Introduction

This document will identify why the CA Mainframe Software Manager Tomcat server (MSMTC) startup can yield a U4093 abend.

Ensure the userid assigned to the CA Mainframe Software Manager Tomcat task (MSMTC) has a valid OMVS segment and that the userid's OMVS HOME directory is valid and mounted as a read/write directory.

Environment

Release:
Component: MSM

Cause

The userid assigned to the CA Mainframe Software Manager Tomcat task (MSMTC) does not have a valid OMVS segment and that the userid's OMVS HOME directory that is valid and mounted as a read/write directory.

Resolution

Ensure the userid assigned to the CA Mainframe Software Manager Tomcat task (MSMTC) has a valid OMVS segment and that the userid's OMVS HOME directory is valid and mounted as a read/write directory.

Additional Information

https://docops.ca.com/ca-chorus-software-manager/6-1/en/administrating/setting-up-ca-csm/ca-csm-associated-security-ids-omvs-segment-and-home-directory