CA Mainframe Software Manager Tomcat Server fails with U4093 abend at startup.

Article Id: 52145
Status: Published
Updated On: 12-02-2019 11:06
Legacy Id: TEC511053
Products:
CA CIS , CA Common Services for z/OS , CA 90s Services , CA Database Management Solutions for DB2 for z/OS , CA Common Product Services Component , CA Common Services , CA Datacom/AD , CA ecoMeter Server Component FOC , CA Easytrieve Report Generator for Common Services , CA Infocai Maintenance , CA IPC , Unicenter CA-JCLCheck Common Component , CA Mainframe VM Product Manager , CA Chorus Software Manager , CA On Demand Portal , CA Service Desk Manager - Unified Self Service , CA PAM Client for Linux for zSeries , CA Mainframe Connector for Linux on System z , CA Graphical Management Interface , CA Web Administrator for Top Secret , CA CA- Xpertware , CA Compress Data Compression for MVS , CA Compress Data Compression for Fujitsu , CA Datacom , CA Datacom - AD , CA CIS , CA Common Services for z/OS , CA 90s Services , CA Database Management Solutions for DB2 for z/OS , CA Common Product Services Component , CA Common Services , CA Datacom/AD , CA ecoMeter Server Component FOC , CA Easytrieve Report Generator for Common Services , CA Infocai Maintenance , CA IPC , Unicenter CA-JCLCheck Common Component , CA Mainframe VM Product Manager , CA Chorus Software Manager , CA On Demand Portal , CA Service Desk Manager - Unified Self Service , CA PAM Client for Linux for zSeries , CA Mainframe Connector for Linux on System z , CA Graphical Management Interface , CA Web Administrator for Top Secret , CA CA- Xpertware , CA Mainframe Software Manager (Chorus Software Manager) , CA MICS Resource Management
Issue/Introduction:

This document will identify why the CA Mainframe Software Manager Tomcat server (MSMTC) startup can yield a U4093 abend.

Ensure the userid assigned to the CA Mainframe Software Manager Tomcat task (MSMTC) has a valid OMVS segment and that the userid's OMVS HOME directory is valid and mounted as a read/write directory.

Cause:

The userid assigned to the CA Mainframe Software Manager Tomcat task (MSMTC) does not have a valid OMVS segment and that the userid's OMVS HOME directory that is valid and mounted as a read/write directory.

Environment:

Release:
Component: MSM

Resolution:

Ensure the userid assigned to the CA Mainframe Software Manager Tomcat task (MSMTC) has a valid OMVS segment and that the userid's OMVS HOME directory is valid and mounted as a read/write directory.

Additional Information:

https://docops.ca.com/ca-chorus-software-manager/6-1/en/administrating/setting-up-ca-csm/ca-csm-associated-security-ids-omvs-segment-and-home-directory