CA Mainframe Software Manager Tomcat Server fails with U4093 abend at startup.

Products

• CA Compress Data Compression for MVS
• CA Compress Data Compression for Fujitsu
• CA Datacom - DB
• CA Datacom
• CA Datacom - AD
• CA Datacom - Server
• CA Mainframe Software Manager (Chorus Software Manager)
• CA MICS Resource Management
• CA CIS
• CA Common Services for z/OS
• CA 90s Services
• CA Database Management Solutions for DB2 for z/OS
• CA Common Product Services Component
• CA Common Services
• CA ecoMeter Server Component FOC
• CA Easytrieve Report Generator for Common Services
• CA Infocai Maintenance
• CA IPC
• Unicenter CA-JCLCheck Common Component
• CA Mainframe VM Product Manager
• CA Chorus Software Manager
• CA On Demand Portal
• CA Service Desk Manager - Unified Self Service
• CA PAM Client for Linux for zSeries
• CA Mainframe Connector for Linux on System z
• CA Graphical Management Interface
• CA Web Administrator for Top Secret
• CA CA- Xpertware
• CA Datacom/AD

Issue/Introduction

This document will identify why the CA Mainframe Software Manager Tomcat server (MSMTC) startup can yield a U4093 abend.

Ensure the userid assigned to the CA Mainframe Software Manager Tomcat task (MSMTC) has a valid OMVS segment and that the userid's OMVS HOME directory is valid and mounted as a read/write directory.

Cause

The userid assigned to the CA Mainframe Software Manager Tomcat task (MSMTC) does not have a valid OMVS segment and that the userid's OMVS HOME directory that is valid and mounted as a read/write directory.

Environment

Release:
Component: MSM

Resolution

Ensure the userid assigned to the CA Mainframe Software Manager Tomcat task (MSMTC) has a valid OMVS segment and that the userid's OMVS HOME directory is valid and mounted as a read/write directory.

Additional Information

https://docops.ca.com/ca-chorus-software-manager/6-1/en/administrating/setting-up-ca-csm/ca-csm-associated-security-ids-omvs-segment-and-home-directory