CA Mainframe Software Manager Tomcat Server fails with U4093 abend at startup.

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Article ID: 52145

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Updated On:

Products

CA Compress Data Compression for MVS CA Compress Data Compression for Fujitsu CA Datacom - DB CA Datacom CA Datacom - AD CA Datacom - Server CA Mainframe Software Manager (Chorus Software Manager) CA MICS Resource Management CA CIS CA Common Services for z/OS CA 90s Services CA Database Management Solutions for DB2 for z/OS CA Common Product Services Component CA Common Services CA ecoMeter Server Component FOC CA Easytrieve Report Generator for Common Services CA Infocai Maintenance CA IPC Unicenter CA-JCLCheck Common Component CA Mainframe VM Product Manager CA Chorus Software Manager CA On Demand Portal CA Service Desk Manager - Unified Self Service CA PAM Client for Linux for zSeries CA Mainframe Connector for Linux on System z CA Graphical Management Interface CA Web Administrator for Top Secret CA CA- Xpertware CA Datacom/AD

Issue/Introduction

This document will identify why the CA Mainframe Software Manager Tomcat server (MSMTC) startup can yield a U4093 abend.

Ensure the userid assigned to the CA Mainframe Software Manager Tomcat task (MSMTC) has a valid OMVS segment and that the userid's OMVS HOME directory is valid and mounted as a read/write directory.

Cause

The userid assigned to the CA Mainframe Software Manager Tomcat task (MSMTC) does not have a valid OMVS segment and that the userid's OMVS HOME directory that is valid and mounted as a read/write directory.

Environment

Release:
Component: MSM

Resolution

Ensure the userid assigned to the CA Mainframe Software Manager Tomcat task (MSMTC) has a valid OMVS segment and that the userid's OMVS HOME directory is valid and mounted as a read/write directory.

Additional Information

https://docops.ca.com/ca-chorus-software-manager/6-1/en/administrating/setting-up-ca-csm/ca-csm-associated-security-ids-omvs-segment-and-home-directory