Receiving Segment violation signal raised error when opening or working with a project (Legacy KB ID CNC TS14937)

Products

• netViz
• NETVIZ ENTERPRISE

Issue/Introduction

Please stop and restart netViz and re-open the project. If this doesn't resolve the issue, please go to a back-up of the project.

If the problem persists, or you do not have a recent back up of the project, please submit the project to Technical Support for possible repair.

Please contact Concord Technical Support for further assistance.

Related Issues/Questions:
Receiving Segment violation signal raised error when opening or working with a project
Error: "Segment violation signal raised"

Problem Environment:
netViz 3D

Causes of this problem:
netViz had a problem reading the project file.
The project file has become corrupt.

Additional Information:
Always keep back-ups of your netViz projects. Like all other computer files, they can become corrupted and lost.

The only way to prevent total loss is to have a good back-up strategy.  

Since all NetViz files are stored in their own directories, backup can be easily coordinated through your Windows Systems Administrator.

(Legacy KB ID CNC TS14937 )

Environment

Release: NTVADP05900-7.5-netViz-Adapter
Component: