Clarity: File Repository Server Input is Down Error in Business Objects

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Article ID: 52117

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Description:

When attempting to run any Business Object Report you receive the error message "File Repository Input Server is Down".

Solution:

To Resolve this error please follow these steps:

  1. Launch the CMS in Business Objects and select the appropriate server name from the drop down list.

  2. Check the status of the 'Input File Repository Server' service and make sure that it is not disabled.

  3. Stop and start the 'Input File Repository Server' service.

  4. Check the status of the 'Output File Repository Server' service and make sure that it is not disabled.

  5. Stop and restart the 'Output File Repository Server' service.

KeyWords: Business Objects, Claritykb.

Environment

Release:
Component: PPMENV