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Error e-mailing alarms from OneClick
Article ID: 52116
Updated On:
Products
CA Spectrum
Issue/Introduction
Error e-mailing alarms from OneClick
Error Message: May 23, 2007 12:58:17 PM - Error emailing troubleshooter at [email protected]:
Message(s):
501 Syntax Error In Parameters Or Arguments.
Error Message: May 23, 2007 12:58:17 PM - Error emailing troubleshooter at [email protected]:
Message(s):
501 Syntax Error In Parameters Or Arguments.
Cause
Some SMTP servers demand that certain parameters such as the 'From' email address are supplied or else the email is rejected. Setting up the just SMTP parameters in the OneClick admin page does not let the user specify a 'From' field.
Environment
Release: Any
Component:
Component:
Resolution
Ensure the "E-Mail" field in the Details tab for the user is populated with a valid e-mail address for that user. That email address will be used for the "From" address when that user sends email from OneClick.
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