The SPECTRUM Tomcat service will not start (Legacy KB ID CNC TS30308 )

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Article ID: 52086

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Updated On:

Products

CA Spectrum

Issue/Introduction

The SPECTRUM Tomcat service will not start

 

catalina.out

Error occurred during initialization of VM.

Initial heap size set to a larger value than the maximum heap size

Could not reserve enough space for object heap


(Legacy KB ID CNC TS30308 )

Cause

Too much memory has been allocated to the SPECTRUM Tomcat service.

Environment

Release: SPPREM05900-9.1-Spectrum-Infrastructure Manager-Premium Suite
Component:

Problem Environment:
SPECTRUM 9.0
SPECTRUM 8.1

SPECTRUM 10.x

Resolution

Verify the amount of memory that has been allocated to the SPECTRUM Tomcat Service:

 

1. Go to $SPECROOT/tomcat/bin

 

2. Open OneClickService.conf (Windows) / catalina.sh (Unix)

 

3. The second line is the webserver memory setting.  Make sure it is set to higher than Xms value (jvm_opt=-Xmx1024M) and save the file after making the modification. 

Increase the Xmx value to higher value

Ex: 8192M

Catalina.sh

JAVA_OPTS="-DOneClick -server -Xmx8192M -XX:+HeapDumpOnOutOfMemoryError -Djava.awt.headless=true -Djavax.net.ssl.trustStore=$SPECROOT/custom/keystore/cacerts -Dfile.encoding=UTF-8 -Dcom.sun.management.jmxremote -Dorg.apache.coyote.USE_CUSTOM_STATUS_MSG_IN_HEADER=true"

After doing this you will be able to start the SPECTRUM Tomcat service.