USM with several duplicates nodes


Article ID: 5207


Updated On:


DX Infrastructure Management NIMSOFT PROBES


USM with several duplicates nodes


When you open the USM at portal and you are able to see duplicates devices you need to check the table cm_computer_system

Execute this command:

select * from cm_computer_system where name = 'duplicate_device'

Follow up the output for the command and check the column ORIGIN to see if has more than one origin.

At my sample I can see origin:




Check the column DEDICATED to see if has entry for Host and Device as below:

26612 AE2F3248-45B1-4441-B96D-3C5A646D8121 Host duplicate_device HUB_A duplicate_device
31696 332D4660-264A-45DC-9F98-1E616A4CE5CA Device duplicate_device HUB_B duplicate_device 
31706 8066CE53-70A3-48F9-A02F-05693695ACCA Device duplicate_device HUB_C duplicate_device  

This mean you have a robot installed on the server "duplicate_device_server" under HUB_A and also a remote probe installed on the HUB_B and HUB_C monitoring the "duplicate device_server" (ip


Any version of UIM




If you want to have a remote probe monitoring the same server/device you must install on the HUB_A the remote probe that you are using on the HUB_B or HUB_C with same metrics/configuration, but you must remove the monitoring ip_address or device_name from the remote probe on both HUB's, HUB_B and HUB_C.

If you don't want to install a new probe, you also must remove the remote probe configuration to the "duplicate_device_server" and start use the probe QOS_PROCESSOR to change the origin based on the manual below: